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Welcome to Scottish Clothing Store, where we bring the heritage of Scottish craftsmanship to your wardrobe. These Terms and Conditions outline the agreement between you (our valued customer) and Scottish Clothing Store regarding your use of our website and services. By accessing our site or making a purchase, you agree to these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website (scottishfashionstyle.com) is available to users aged 18+ who can form legally binding contracts. By using our site, you confirm you meet these requirements.
1.2 Intellectual Property Rights
All content on our site, including text, images, logos, and product designs (particularly our Harris Tweed patterns and clan-specific kilt pins) are protected by UK and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
1.3 User Conduct
You agree to use our website lawfully and not to:
- Misrepresent your identity or provide false information
- Attempt to gain unauthorized access to our systems
- Use our site to harass others or distribute harmful content
- Copy or resell our products without authorization
2. Products and Services
2.1 Product Descriptions
We take pride in our authentic Scottish products including:
- Highlandwear: Traditional kilts, jackets, and accessories
- Harris Tweed: Handwoven Scottish tweed items
- Ceremonial Items: Handfasting ribbons, clan-specific kilt pins
- Scottish Gifts: Cufflinks, brogues, gift sets
While we strive for accuracy, slight variations in colour or texture may occur due to the handmade nature of our products.
2.2 Custom and Personalised Items
Custom-made kilts and personalised items (engraved cufflinks, monogrammed accessories) cannot be returned unless defective, as they are made specifically for you.
2.3 Availability
Some Harris Tweed patterns and clan-specific items may have limited availability. We reserve the right to discontinue products without notice.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We confirm acceptance when we email your order confirmation. We reserve the right to refuse orders at our discretion.
3.2 Pricing
All prices are in GBP (£) and include VAT where applicable. We occasionally run promotions which will be clearly marked.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at time of order. For security, we may request additional verification for large orders.
3.4 Order Processing
We process orders within 1-2 business days. You’ll receive tracking information via email once shipped.
4. Shipping and Delivery
4.1 Shipping Options
We ship worldwide (excluding some Asian and remote regions) via:
- Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
- Free Shipping: Orders over £50 via EMS (15-25 business days after dispatch)
4.2 Delivery Responsibilities
Once items leave our premises, risk passes to you. Please inspect deliveries immediately and report any damage within 48 hours.
4.3 Customs and Duties
International customers are responsible for any customs fees or import taxes. These are not included in our prices or shipping costs.
5. Returns and Refunds
5.1 Returns Policy
We accept returns within 15 days of delivery for unused items in original condition with tags attached. Exceptions include:
- Personalised/custom items
- Handfasting ribbons
- Opened gift sets
- Sale/clearance items
5.2 Returns Process
Email [email protected] with your order number and return details. We’ll provide return instructions within 2 business days.
5.3 Refunds
Refunds are processed within 3-5 business days of receiving your return, via original payment method. Original shipping costs are non-refundable.
5.4 Exchanges
We happily exchange items for size or style variations. Please clearly state your desired exchange when initiating your return.
6. Liability and Disputes
6.1 Our Liability
Scottish Clothing Store’s liability is limited to the purchase price of the item. We’re not liable for:
- Indirect or consequential losses
- Incorrect care of garments
- Events beyond our reasonable control
6.2 Dispute Resolution
We aim to resolve any disputes amicably. If unresolved, disputes will be subject to the courts of Scotland.
7. Privacy and Data Protection
Your privacy is important to us. Please see our separate Privacy Policy for details on how we handle your personal information.
8. Changes to These Terms
We may update these terms periodically. The current version will always be available on our website.
9. Contact Us
For questions about these Terms or our products:
Scottish Clothing Store23 Hilltown, Dundee, GB DD5M 6WX
Email: [email protected]
Slàinte mhath,
The Scottish Clothing Store Team
